General FAQ

Every day help for our customers

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Explore an extensive overview all the products, herbs and supplements we sell. We believe the best was to receive maximum benefits is to educate yourself. Read more on all of this and more… 

About CBD

CBD (cannabidiol) is a naturally occurring compound found in the hemp and cannabis plants. Unlike THC, CBD does not produce a “high” and is valued for its therapeutic properties, such as reducing anxiety, pain, and inflammation.

CBD has been shown to help with:

  • Reducing anxiety and stress.
  • Managing chronic pain and inflammation.
  • Improving sleep quality.
  • Alleviating symptoms of neurological disorders like epilepsy.
  • Supporting skin health by reducing acne and irritation.
  • CBD oil is a non-psychoactive cannabinoid compound that is found in hemp plant material. The highest concentrations of CBD and other plant cannabinoids are located in the flowers of these plants. While CBD has recently taken the wellness industry by storm, it has actually been thoroughly researched for more than half a century.

    CBD drops contain the cannabidiol compound, suspended in a high-grade carrier oil. CBD tinctures can feature broad-spectrum, and CBD isolate extractions. CBD isolates are a purified form of CBD in a crystalline state, and broad-spectrum extractions contain CBD along with other viable hemp compounds. These unique CBD tinctures for sale include a high-grade broad-spectrum extraction that has been produced using our state-of-the-art distillation process.

    These tinctures are easy to use and can be taken throughout the day. CBD tinctures can utilise multiple bases such as coconut and MCT carrier oils. CBD oils are the most common way to take cannabidiol. This delivery method is easy to use, and it promotes the bioavailability of CBD while delivering all of the hemp goodness needed to find holistic balance.

  • No, CBD won’t get you ‘high’, and here’s why. Unlike THC, the psychoactive compound in cannabis that gives you that ‘high’ feeling, CBD doesn’t have those psychoactive properties. So, you can enjoy the benefits of CBD without worrying about any mind-altering effects. I’ve been using CBD for years, and trust me, it’s all about wellness and balance, not getting high. All our products at UK CBD Oils are derived from industrial hemp, specifically grown to have higher CBD yields and significantly lower THC levels. So, you’re in safe hands!
  • However, full-spectrum CBD products contain trace amounts of THC, which are not enough to produce psychoactive effects.
  • When it comes to CBD strength, it’s all about personal preference and needs. If you’re new to CBD, I’d recommend starting with a lower concentration, like our 250mg CBD Oil, and then gradually working your way up; for those who’ve been using CBD for a while and are looking for something more substantial, our 1000mg or even 1500mg options might be more up your alley. Remember, it’s not a one-size-fits-all situation. I started with a lower strength and found that moderate power works best for me. Always consult with a healthcare provider for personalized advice, and listen to your body to find what works best for you.

CBD can interact with certain medications by affecting how they are metabolized in the liver.

  • Examples: Blood thinners, anti-seizure medications, and antidepressants.
  • Advice: Always consult a healthcare provider before using CBD alongside other medications.
  • CBD oil is easy to use and hassle-free. Each order will come with a bottle of cannabidiol that includes a ml dropper attached. This dropper can be used to measure your chosen dose easily. The formulas can contain varying amounts of CBD per ml and per bottle. Always check the dosing information in the product description and on the packaging before using new CBD oils.

    These oils are best taken sublingually. This administration method involves placing your selected amount of cannabidiol oil under the tongue for sixty to ninety seconds before swallowing. Sublingual application of CBD increases its bioavailability by providing an opportunity for the cannabidiol to cross the mucous membrane of the mouth before entering the digestive tract. You can also simply swallow this oil, but you may not retain the full potency of the product in this way.

    Choosing your desired dose is easy. Begin with a micro-dose of 5mg and raise the mg amount slowly until you are satisfied. We encourage our clients to build up by 5mg at a time until they find their ideal dose. Oral doses of CBD can be taken every six to eight hours. Keep track of your mg dosages and remember that consistent use of cannabinoids is ideal.

CBD is generally safe, but some users may experience:

  • Fatigue or drowsiness.
  • Dry mouth.
  • Nausea or diarrhea.
  • Changes in appetite or weight.
  • These side effects are usually mild and dose-dependent.
  • Full-Spectrum: Contains all cannabinoids, terpenes, and trace THC (<0.3%).
  • Broad-Spectrum: Contains all cannabinoids and terpenes but no THC.
  • Isolate: Pure CBD with no other compounds.
  • Third-Party Lab Testing: Ensures purity, potency, and safety.
  • Clear Labeling: Shows CBD concentration, THC content, and ingredient list.
  • Organic Certification: Indicates pesticide-free hemp.
    • CBD: Non-intoxicating, primarily used for therapeutic purposes.
    • THC: Psychoactive, responsible for the “high” associated with cannabis.

No. CBD is non-addictive and has been shown to help reduce cravings for addictive substances like nicotine and opioids.

There is no known lethal dose of CBD, and overdosing is extremely unlikely.

  • Taking too much may cause discomfort, such as drowsiness or digestive upset.
  • Stick to recommended dosages and adjust gradually.

CBD typically stays in the system for 2-5 days, but this can vary based on:

  • Dosage.
  • Frequency of use.
  • Metabolism.

CBD itself will not cause a positive drug test. However, full-spectrum products containing trace THC could potentially trigger a positive result.

  • Use THC-free (broad-spectrum or isolate) products if drug testing is a concern.

Yes, when administered correctly. Pet-specific CBD products can help with anxiety, arthritis, seizures, and overall wellness.

  • Caution: Ensure the product is free from THC and harmful additives. Consult a veterinarian for guidance.

CBD use during pregnancy or breastfeeding is not recommended due to insufficient research on its safety for the baby.

Pre-sales
  • Royal Mail depending on what method you select at the checkout
UK Shipping Charges:

Standard – from £3.00 + VAT (2-3 working days)

Express – from £4.20 + VAT (1-2 working days)

International Shipping Charges:

Europe – from £8.95 + VAT (4-6 working days)

Rest of the World – from £10.00 + VAT (6-8 working days)

Currently, we DO NOT ship to the following countries:

  • United States
  • India
  • Israel
  • China
  • Hong Kong
  • Iceland
  • Iran
  • Malaysia 
  • Philippines
  • Russia
  • Singpore
  • Slovakia
  • U.A.E.
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  • Vestibulum interdum ex eu dignissim eleifend. Morbi molestie libero orci, volutpat pulvinar ipsum efficitur non. Aliquam ut ligula augue. Pellentesque vel velit nec turpis fermentum consectetur a non sapien.
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Post sale of CBD usage

CBD can be consumed in various forms:

  • Oils and Tinctures: Taken sublingually for fast absorption.
  • Edibles and Capsules: Swallowed for longer-lasting effects.
  • Topicals: Applied to the skin for localized relief.
  • Vaping or Smoking: Inhaled for rapid onset.
  • First off, don’t worry—you’re not alone. I remember when I first started using CBD, and it took me two weeks to begin feeling the calming effects I was looking for. So, it’s completely normal if you’re not seeing immediate results. Here’s a bit more detail to guide you:

    • Be Patient: CBD is more of a long-term supplement than a quick fix. Give it some time to interact with your body.
    • Consult a Healthcare Provider: Always a good idea for personalised advice, especially if you’re taking other medications.
    • Adjust the Dosage: If you started with our 250mg CBD Oil, consider moving up to the 500mg bottle after a week or two.
    • Try Different Forms: If the oil isn’t doing it for you, maybe give our CBD capsules or gummies a try for a different absorption rate.

    If you’re new to CBD, I’d recommend starting with a low dose—say, 5mg per day. Then, you can increase it by 5mg each week until you feel the benefits. Remember, everyone’s body reacts differently to CBD, so it may take some time to find the correct dose for you.

This depends on the method of consumption:

  • Vaping or Smoking: 1-3 minutes.
  • Sublingual Oils: 15-45 minutes.
  • Edibles and Capsules: 30-90 minutes.
  • Topicals: Varies but generally 15-30 minutes for localized effects.
  • Don’t be alarmed if your CBD oil changes colour. CBD is a natural product, and just like any natural product, there can be slight variations from one batch to another. I’ve seen this happen with our products, and it’s completely normal. Each hemp crop can produce a bit darker or lighter oil than the last.

    • Natural Variations: Factors like soil quality, climate, and farming methods can all affect the colour of the hemp plants and in turn, the colour of the CBD oil.
    • Quality Assurance: Rest assured, these colour changes do not affect the quality or efficacy of the product. All our CBD oils are third-party tested to meet our high standards.
    • Storage: How you store your CBD oil can also affect its colour. Please keep it in a cool, dark place to maintain its longevity.

    So, if you notice a slight colour change in your CBD oil, don’t worry. It’s still the same high-quality product you’ve come to expect from us.

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  • Vestibulum interdum ex eu dignissim eleifend. Morbi molestie libero orci, volutpat pulvinar ipsum efficitur non. Aliquam ut ligula augue. Pellentesque vel velit nec turpis fermentum consectetur a non sapien.
  • Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Phasellus imperdiet, quam sit amet convallis tempor, nisl metus aliquet magna, et imperdiet nibh diam vel elit. Phasellus mollis ac augue sed varius.

The optimal dosage varies based on factors like body weight, condition, and method of consumption.

  • Start with a low dose (5-10 mg/day) and increase gradually.
  • General guideline: 1-6 mg of CBD per 10 pounds of body weight.
Post Sale
  • InnoVAbud is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, returns etc.).
  • The importer will be responsible for any and all shipment fees if the parcel is rejected by the customs office in the destination country. 
  • Yes we accept returns with the exception of opened items. Otherwise, Our Policy lasts for 30 days, once 30 days have passed unless your item is under warranty we will not be able to offer you a refund or exchange.


    In order to initiate a return, your item must meet the following criteria: it should be unused and in the same condition as when you received it. Additionally, all hardware must be returned in its original packaging, including any outer sleeve as they contain the product serial numbers. Unfortunately, we cannot accept any hardware without this packaging. However, any free gifts or samples included with your purchase are yours to keep.

  • To request a return, please send us an email with the following information: your original order number and the reason for returning any specific items from your order. Once we receive your request, we will provide you with further instructions on how to send back the items (subject to returns approval).

    If your return is approved, please ensure that your items are securely packaged to prevent any damage during transit. You can use any suitable packaging material, even old newspapers work well.

  • Once your return has been received it will be subject to an inspection. We will notify you via email to inform you if the return has been approved or rejected. If rejected the return will be sent back to you. If approved we will contact you to confirm the return option.
  • Vaporiser Devices

    If you wish to return a defective vaporiser device such as PAX, Davinci and others, we recommend you to reach out to the official brand owners to make warranty claim on your device. If you’re experiencing problems, please contact us and we will do our best to help you.

  • Please allow up to 5 working days for your Returns to be processed.

  • If you wish to exchange your item, we recommend the quickest and simplest method: placing a new order for the desired item and then contacting us via email. We will provide you with instructions on how to return the unused items for a refund. This way, you will promptly receive the correct items, and your refund will be processed as soon as the items are returned to us.

Upon receiving and inspecting your return, assuming everything is in order, we will initiate a refund for the value of the product, excluding any original postage charges. The refund will be processed back to the original payment method used. Please allow a few days for the refunded funds to appear in your account.

To return your product, you should send your product to: InnoVAbud, 91 Western Road, 329 Brighton, BN1 2NW. You will be responsible for paying for your own shipping costs for returning your item. If the item you are returning is defective, please contact us and we will provide you with a prepaid postage label or arrange a collection (UK only). 

If an item is returned to us without prior authorization, any return postage fees incurred will not be refunded. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Legalities

The legality of CBD depends on where you live.

  • In the U.S., hemp-derived CBD with less than 0.3% THC is federally legal under the 2018 Farm Bill, though state laws may vary.
  • In the UK and EU, CBD is legal if it contains less than 0.2% THC.
  • Always check local regulations, especially when traveling with CBD.
  • Thankfully the answer is YES! CBD is legal in the UK, but it’s important to clarify a common misconception. Many believe CBD products must contain less than 0.2% THC to be legal. However, this 0.2% rule applies to the hemp plants from which CBD is extracted, not the final CBD product. According to the Misuse of Drugs Regulations 2001, a CBD product is considered legal in the UK if it contains no more than 1mg of THC per container, regardless of the size of that container. Rest assured, all our products at UK CBD Oils meet this legal requirement.
  • Yes all of our products are listed on the FSA Novel foods list, most of our products are vaildated and are awaiting the next stages of the FSA testing.
  • Planning a trip and wondering if you can bring your CBD along? I get it; I always like to leave home with my trusty bottle of CBD oil. However, taking CBD abroad can be a bit tricky, and it’s crucial to do your homework.

    • Check Local Laws: CBD regulations can vary widely from country to country. CBD is perfectly legal in some places; in others, it could land you in hot water.
    • Documentation: Always carry any available lab reports or certificates that prove your CBD product meets legal requirements. This can be a lifesaver if authorities question you.
    • Airport Security: Just like any other liquid, if you’re flying, make sure your CBD oil is in a container smaller than 100ml to comply with airport regulations.
    • Consult the Airline: Some airlines have their policies on CBD, so it’s worth checking with them before you fly. When and if in the United States for instances, states vary state to state regarding regulations.

    Our advice? Always check the laws of the country you’re travelling to and consider contacting their embassy for the most accurate information. Better safe than sorry, right?

  • Yes all of our products are tested to ensure that we only offer the very best CBD products

    At UK CBD OILS, we are committed to delivering high-quality and safe CBD products. Every Unique CBD product undergoes third-party lab testing and comes with a certificate of analysis, ensuring our customers receive honest, high-quality products.

    Lab results provide essential information about a product’s purity and cannabinoid profile, confirming that it is free from THC and contains the correct strength of CBD

    View your product’s lab report: To access the lab report for your specific product, simply visit the product and look under the lab report tab. This will give you complete transparency and confidence in the quality and safety of your chosen CBD product.

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